Client Account Manager

Are you an organised, confident communicator who thrives in a fast-paced environment? Do you enjoy building professional relationships, resolving complex queries, and helping clients achieve positive outcomes?If so, we are looking for a professional and organised Client Account Manager to join a fantastic growing team for our client in Hertfordshire.This is a varied role where you will manage a portfolio of client accounts, act as a key point of contact for customers and third parties, and ensure matters are progressed efficiently while delivering excellent customer service.Key ResponsibilitiesManaging a portfolio of client accounts and casesResponding to telephone, email and written enquiriesLiaising with clients, customers, solicitors and other third partiesProviding regular updates and resolving queriesReviewing account information and maintaining accurate recordsNegotiating and agreeing suitable outcomes where appropriateHandling disputes and escalating issues when requiredEnsuring service levels and quality standards are maintainedDesirable ExperiencePrevious account management, customer service or administrative experienceExperience working within property, legal, financial or professional services environmentsExperience handling disputes or complex customer enquiriesThis is an excellent opportunity for someone looking to develop their career within a professional, supportive and fast-paced environment. We are looking to speak to people with prior administrative ..... full job details .....