Customer Account Manager

Location: Tewkesbury Hours: 09 30 (1-hour lunch break) Salary: Competitive, dependent on experience We are a growing, fast-paced business specialising in Point of Sale (POS) and Point of Purchase (POP) production. We are looking for a proactive and organised Administrative Account Handler to join our Production team. Reporting to the Production Team Leader, you will take ownership of client projects from quotation through to delivery and installation, ensuring a professional, accurate, and efficient service at every stage. Key Responsibilities Prepare quotations from client briefs Process customer orders and manage supplier purchases Coordinate deliveries and installations Raise customer invoices and approve supplier invoices Handle client queries and resolve issues professionally Maintain accurate project costings and financial records Provide month-end work-in-progress reporting Support colleagues across the production administration team Carry out general administrative duties as required About You You will be a confident and organised individual who enjoys managing projects and building strong client relationships. You should have: Excellent communication and customer service skills Production / manufacturing background is essential Can handle a client account directly , ie. professional and confident Strong organisational and time-management abilities The ability to work independently and under pressure Good knowledge of Excel, Word, and Sage A sound understanding ..... full job details .....