Clerical Officer - Community Centres

Job Title: Clerical Officer
Service: Community Centres - Halton Borough Council
Salary: -13.45 per hour
Contract: Fixed-term, 6 months

Halton Borough Council is looking to appoint a Clerical Officer to provide clerical and reception support within our Community Centres. This is a customer-facing role that plays a key part in supporting frontline services and ensuring the smooth day-to-day running of the service.

To provide efficient clerical and reception support to the Community Centres and customers, ensuring a high standard of customer care at all times.

• Maintain manual and computerised filing systems to ensure information is accurate, up to date and easily retrievable

• Respond to telephone enquiries and take messages for officers as appropriate

• Order, receive and issue stationery, equipment and services, maintaining accurate records

• Ensure parcel deliveries are receipted by the appropriate department

• Undertake typing, word processing and data entry as required, including for frontline services

• Assist with the arrangement and servicing of meetings

• Receive cash and issue receipts for activities provided

• Provide general clerical support including photocopying, room bookings and post distribution

• Provide general information and advice about council services to customers, either face to face or by telephone

• Greet visitors in a polite and courteous manner, ensuring they sign the visitors'' book and are directed appropriately

• Carry out any other duties commensurate with the grade of the post

• Good communication and customer service skills

• Strong organisational and administrative abilities

• Confidence using basic IT systems and office equipment

• A friendly, professional approach when dealing with the public and colleagues

This is an excellent opportunity to gain experience within a local authority and contribute to the delivery of valued community services.

Connect2Halton is a trading style of Halton & Kent Commercial Services LLP- A joint venture between Halton Borough Council & Commercial Services Kent Ltd. Connect2Halton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.