Claims Handler

This permanent role is an excellent opportunity for an organised and detail-oriented Claims Handler to join the professional services industry. You will handle customer service queries efficiently while ensuring claims are processed accurately and in a timely manner.

Client Details

This opportunity is with a well-established organisation within the professional services industry. They operate as a mid-sized company, offering a supportive environment with a focus on delivering exceptional service to their clients.

Description

• Manage and process customer claims from initial enquiry to resolution.
• Accurately document and maintain records of all claims activity.
• Communicate effectively with clients to gather necessary information and provide updates.
• Collaborate with internal teams to ensure claims are resolved efficiently.
• Review and analyse documentation to assess claim validity and compliance.
• Provide excellent customer service while adhering to company policies and procedures.
• Resolve claims-related queries and escalate complex cases when necessary.
• Contribute to process improvements and ensure adherence to industry standards.

Profile

A successful Claims Handler should have:

• Strong organisational skills and attention to detail.
• Experience in customer service or a related field within the professional services industry.
• Ability to manage multiple tasks and prioritise effectively under pressure.
• Proficiency in using relevant software and tools for claims processing.
• Excellent communication and interpersonal skills.
• A problem-solving mindset with a focus on delivering high-quality outcomes.

Job Offer

• Competitive salary of -27,000 + monthly bonus.
• 2pm finish on a Friday (1pm finish during winter)!
• Permanent role with opportunities for professional growth.
• Supportive work environment within the professional services industry.
• Potential for additional benefits subject to discussion during the hiring process.

If you''re ready to advance your career as a Claims Handler, apply today to become a valued part of this respected organisation.