Civica CX Reporting Specialist - Local Authority

Civica CX Reporting SpecialistDaily Rate: £450 - £500Location: Huddersfield HD1Job Type: Full-time, Interim ContractWork Mode: HybridWe are seeking a Civica CX Reporting Specialist to support the end-to-end requirements gathering, development, and delivery of reports from Civica CX. This role involves liaising with business stakeholders to document reporting requirements and creating both business and technical specifications, including acceptance criteria. The specialist will advise on, amend, and create reports to meet business needs using their expertise in Civica CX.Day-to-day of the role:Liaise with business stakeholders to gather and document comprehensive reporting requirements.Create clear business and technical specifications for reports, including acceptance criteria.Utilise knowledge of out-of-the-box Civica CX reports to advise on their suitability based on stakeholder requirements.Amend existing out-of-the-box reports and develop bespoke reports to meet specific business needs.Use technical skills to extract, transform, and model data from CXWarehouse/CXBI to fulfill reporting requirements.Required Skills and Qualifications:Extensive knowledge of Civica CX, including CXWarehouse, CXBI, and out-of-the-box SSRS reports.Detailed understanding of social housing statutory and regulatory data requirements.Proven experience in gathering, translating, and documenting business and technical reporting requirements within a housing management context.Strong SQL skills with ..... full job details .....