Civica CX Reporting Specialist

Civica CX Reporting Specialist
-

Huddersfield
Temporary
Payrate: (Apply online only) per day depending on experience

About the Role
-

We are seeking an experienced-Civica CX Reporting Specialist-to support a social housing organisation in Huddersfield. This role is ideal for a data-driven professional with deep expertise in Civica CX and housing sector reporting requirements, who can translate complex business needs into robust reporting solutions.

You will play a key role in developing, enhancing, and maintaining reporting capabilities, ensuring compliance with statutory and regulatory requirements while delivering actionable insights to stakeholders.

Key Responsibilities

• Develop, maintain, and enhance reports using-Civica CX (including CXWarehouse and CXBI)
• Modify and optimise-out-of-the-box SSRS reports-within Civica CX
• Work closely with stakeholders to-gather and translate business reporting requirements
• Design and deliver-data models and reporting solutions-aligned to housing management needs
• Ensure reporting aligns with-social housing regulatory and statutory requirements
• Extract, transform, and manipulate data using-advanced SQL techniques
• Provide insights and recommendations to improve reporting efficiency and data quality

Essential Skills & Experience

• Extensive knowledge of-Civica CX, including:
  • CXWarehouse
  • CXBI
  • Out-of-the-box SSRS reporting
• Strong understanding of-social housing data requirements, including statutory and regulatory reporting
• Proven experience in-requirements gathering and documentation-within a housing management context
• Advanced-SQL skills-with the ability to extract, transform, and model data
• Extensive experience with-SSRS, including customisation and enhancement of Civica CX reports

Desirable

• Experience working within UK-social housing organisations
• Knowledge of-data governance and reporting best practices
• Ability to communicate complex data concepts to non-technical stakeholders

Why Apply?

• Opportunity to work on impactful projects within the-social housing sector
• Collaborative and supportive working environment
• Competitive salary/day rate