Centre Executive

My client based in Birmingham are currently recruiting for a Centre Executive to join their team on a full time permanent basis.

Location: Birmingham

Hours: 40 hours between 8:30am – 17:30pm Monday to Friday
Salary: £(phone number removed) DOE

THIS IS AN OFFICE BASED ROLE.

As the Centre Executive you will be accountable for the effective operation, revenue growth, and customer satisfaction within the centre. Acting in a supervisory capacity to Centre Operations Assistants, this role is dedicated to ensuring an exceptional customer experience, seamless day-to-day operations, and successful sales initiatives. Working closely with the General Manager, the Centre Executive plays a pivotal role in the centre’s commercial performance and achievement of KPI’s with a strong focus on revenue generation beyond fixed office space.

Essential Skills:

• Strong commercial and sales acumen with a proven record in revenue generation within a customer-facing environment.
• Excellent communication
• Problem solving
• Supervisory abilities

Must have:

Demonstrated experience in customer service management facility operations, or a similar supervisory role.

Qualities:

• Resilient
• Adaptable
• Proactive
• Positive "can-do" approach
• Ability to remain calm under pressure
• Make sound decisions, and act as a role model for the team.
• Strong organisational skills,
• Attention to detail and a commitment to upholding high standards.
• Knowledge & Experience Proficiency in Microsoft Office 365 (Word, Excel, Outlook) and CRM software.

If you have the skills and experience listed above please send your CV to (url removed) or call (phone number removed).

INDHUN