Centre Executive

My client based in Birmingham are currently recruiting for a Centre Executive to join their team on a full time permanent basis.Location: BirminghamHours: 40 hours between 8:30am 17:30pm Monday to Friday Salary: £(phone number removed) DOETHIS IS AN OFFICE BASED ROLE.As the Centre Executive you will be accountable for the effective operation, revenue growth, and customer satisfaction within the centre. Acting in a supervisory capacity to Centre Operations Assistants, this role is dedicated to ensuring an exceptional customer experience, seamless day-to-day operations, and successful sales initiatives. Working closely with the General Manager, the Centre Executive plays a pivotal role in the centre s commercial performance and achievement of KPI s with a strong focus on revenue generation beyond fixed office space.Essential Skills: Strong commercial and sales acumen with a proven record in revenue generation within a customer-facing environment.Excellent communicationProblem solvingSupervisory abilities Must have:Demonstrated experience in customer service management facility operations, or a similar supervisory role.Qualities: ResilientAdaptableProactivePositive "can-do" approachAbility to remain calm under pressureMake sound decisions, and act as a role model for the team.Strong organisational skills,Attention to detail and a commitment to upholding high standards.Knowledge and Experience Proficiency in Microsoft Office 365 (Word, Excel, Outlook) and CRM software. If you ..... full job details .....