Care Coordinator

Care CoordinatorAre you highly organised with excellent people skills? Do you thrive in a fast-paced environment where no two days are the same? Trinity Homecare is seeking a dedicated Care Coordinator to join our team.As a Care Coordinator, you will play a vital role in ensuring the continuity and quality of care for our clients by managing schedules, supporting carers, and working closely with our care management team.Key ResponsibilitiesScheduling and RosteringEnsure continuity of care for clients by covering all bookings.Optimise efficiency of staff schedules, taking geography, preferences, and compliance into account.Manage training and shadowing schedules to maintain CQC compliance.Template new and existing care packages to reduce last-minute changes.Issue accurate weekly rotas, making timely adjustments as required.Support new starters by assigning work quickly to build their hours.Maintain accurate records in People Planner to support payroll and invoicing.Business DevelopmentHandle new client referrals with professionalism and care.Explain Trinity services clearly to prospective clients.Record and track all enquiries in line with company processes.Emergency and On-Call DutiesRespond to client illness or emergencies, liaising with GPs, next of kin, and care staff.Participate in the on-call rota as the first point of contact for client or carer issues.Ensure calls are covered and care standards maintained while on call.Communication and ReportingLiaise effectively ..... full job details .....