Call Handler

Job Title: Call Handler - Automotive DealershipLocation: HullContract Type: Temporary - OngoingWorking Hours: Monday to Friday, 8:00am - 5:00pm (Every other Saturday morning)Job Overview:We are seeking a professional, organised, and customer-focused Call Handler to join a busy automotive dealership in Hull on a temporary ongoing basis. The ideal candidate will play a vital part, handling incoming calls and liaising directly with other team members to relay accurate information. This position requires excellent communication skills and a strong ability to multitask in a fast-paced environment.Key Responsibilities: Greet customers in a professional and friendly manner over the phoneHandle a high volume of incoming calls, directing them to the relevant departments or individualsTake detailed messages and customer requests, accurately communicating them to the service teamsProvide general administrative support to the dealership as requiredManage appointment bookings or service queries when necessaryEnsure all customer interactions reflect the company''s high standard of customer serviceSupport weekend cover on a rota basis Key Requirements: Previous experience in a customer call-handling roleStrong telephone manner and excellent verbal communication skillsAbility to relay detailed information clearly and accuratelyHigh attention to detail and strong organisational skillsProfessional, presentable, and reliableExperience in an automotive or dealership environment is desirable but ..... full job details .....