Call Centre Advisor

Call Centre AdvisorGlasgow6 Month Contract Start Date: 9th NovemberMonday to Friday, 10:30am to 7:00pm 157 per day via Umbrella Tate are delighted to be working with a leading retail and commercial bank to recruit a number of Call Centre Advisors to join their Fraud and Scams team. These opportunities are ideal for experienced Customer Service Advisors and Contact Centre professionals who are passionate about supporting customers and making a difference during challenging situations. These roles play a vital part in helping customers affected by the increasing threat of fraud and scams, ensuring they receive the support, guidance and protection they need when they need it most. Our client is offering the opportunity to join their business on a 6-month contract. If you have experience working in a call centre, contact centre or financial services environment and enjoy supporting customers with empathy, patience and understanding, we would love to hear from you. The Opportunity As a Fraud Advisor, you will support customers who have unfortunately fallen victim to fraud or scams. Working within a busy banking contact centre environment, you will speak with customers every day, helping them navigate difficult situations and providing reassurance throughout the process. Full training will be provided to equip you with the knowledge and skills needed to investigate concerns, support vulnerable customers and secure positive outcomes. Key Details 157 per day, paid via an Umbrella ..... full job details .....