Business Support Officer - Repairs

Business Support Officer - RepairsTemporary ContractJob DetailsClient: Charnwood Borough CouncilService Area: Housing / Voids Repairs / Responsive RepairsHours: 37 hours per weekStart Date: 06 July 2026Duration: 24 weeksWorking Pattern3 days in the office2 days working from homeLocationCouncil OfficesSouthfield RoadLoughboroughLeicestershireLE11 2TXPayPAYE Rate: £12.71 per hourJob OverviewCharnwood Borough Council is seeking a Business Support Officer to provide administrative support within the Council''s in-house damp, mould and disrepair team.The role will focus on administering and progressing damp, mould and disrepair cases within Council-owned housing. The successful candidate will help record, track, action and resolve cases, supporting the Council to improve property conditions for tenants and defend disrepair claims successfully.This role requires strong administration, accurate data input, customer service skills and the ability to communicate confidently with tenants, colleagues, contractors and legal services by phone and email.Important - Please Read CarefullyThis is not a general admin-only role. The main focus is housing repairs administration, particularly damp, mould and disrepair case management.Candidates must have experience in a customer-focused role, be confident using software systems, raising repairs orders, booking appointments, processing invoices and inputting data accurately.Candidates without repairs admin, housing admin, case tracking or ..... full job details .....