Business Support Officer - Executive Team

Business Support Officer
Location: 3 days onsite at the Civic Centre in Walsall Town Centre and 2 days remote.
Working hours: 37 hours per week, Monday - Thursday 8.45am - 5.15pm with 1 hour unpaid break. Friday 8.45am - 4.45pm with 1 hour unpaid break.
Rate of Pay: -13.69 per hour
Duration: Temporary basis, 6 - 9 months with potential to extend.
Opus People Solutions are recruiting for an experienced Business Support Officer on behalf of our Client, Walsall Council on a temporary basis.
Purpose of the Role:
As a Business Support Officer, you will play a key role in ensuring the smooth and efficient operation of the Executive Team. This is a fantastic opportunity to be at the heart of strategic decision-making, providing high-quality administrative and secretarial support that enables our senior leaders to focus on driving the organisation forward.
Key Responsibilities:
- Provide comprehensive secretarial and administrative support across the organisation
- Manage diaries and email correspondence efficiently
- Handle and respond to enquiries via telephone and email with professionalism
- Type letters and reports, take minutes, and manage invoicing tasks
- Create and maintain electronic filing systems
- Deputise for the Chief Executive''s Personal Assistant when required
- Collaborate effectively with colleagues and contribute to a supportive team environment
- Work in compliance with GDPR and Walsall Council''s policies and procedures.
What We''re Looking For:
- A proactive self-starter with the ability to work independently and as part of a team
- Strong interpersonal and customer care skills
- Excellent written and verbal communication abilities
- Highly organised with the ability to prioritise tasks and remain calm under pressure
- Demonstrable experience in a range of business support duties
- Proficiency in Microsoft Office Suite, including, Word, Excel, Outlook, PowerPoint.
- An adaptive individual with flexibility to prioritise urgent workloads to meet a deadline while also good time management skills to complete on going daily tasks.
Qualifications and Experience:
- Substantial experience in secretarial and administrative roles
- NVQ Level 2 in Business Administration or equivalent
- GCSEs (Grades 4-9) in Maths and English or equivalent
If you''re ready to bring your skills and enthusiasm to a team that values professionalism and collaboration, we''d love to hear from you!
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