Business Support Associate

Our global pharmaceutical client is recruiting for a Business Support Associate to join their UK Commercial team in their women’s health divison. This is a high-impact role supporting a fast-paced commercial organisation, where you’ll act as a key enabler of operational excellence. Working closely with the Country Lead and cross-functional teams, you will lead the coordination and optimisation of critical business processes, ensure compliance across commercial activities and drive efficiency in administrative operations. This is an ideal opportunity for a commercially minded operations professional looking to take the next step in their career within a global pharmaceutical environment.

This is a full-time temporary contract role initially signed off for 11 months with a possible extension. The working hours for this role are 9.00am-5.00pm, Monday-Friday and offers an hourly rate of £15.38 - £24.50 per hour, depending on experience, plus 25 days holiday pro rata and other benefits.

Responsibilities:

Administrative Support:

• Support sales meetings by assisting in the coordination of agendas, materials, and follow-up actions.
• Provide event management support, including logistical arrangements and material preparation for conferences, meetings, and other corporate events.
• Support the compliance requirements related to events management.
• Support the distribution and management of marketing materials to the sales team.
• Support the contracting of 3rd parties for the Sales team (e.g. speaker contracts for SLs).
• Ensure the timely setup and approval for new vendors for both PO and non-PO transactions, while following up to guarantee proper completion of the processes.
• Issues all invoices (PPR) related to third parties, including HCPs.
• Aid in SAP purchase orders issuing, invoicing and queries, ensuring accuracy and resolving issues promptly to facilitate smooth financial processes.
• Maintain organised filing systems and databases, ensuring easy access to essential information.
• Handle incoming calls, emails, and correspondence, responding promptly and professionally or directing inquiries to the appropriate personnel.

Operational Assistance:

• Collaborate with cross-functional teams to support project coordination, tracking progress, and ensuring timely completion of tasks.
• Assist and project manage preparation and coordination of founder and customer events, meetings, and conferences, including logistical arrangements and material preparation.
• Support procurement activities by assisting in the sourcing, purchasing, and inventory management of supplies and equipment, if required.
• Maintain confidentiality and handle sensitive information with discretion, adhering to company policies and regulatory requirements.

Process Improvement:

• Identify opportunities for streamlining processes, improving efficiency, and enhancing productivity within the department.
• Assist in the implementation of process improvements and best practices, contributing to the optimisation of workflows and operational effectiveness.

Required Education, Experience, and Skills:

Requirements:

• 2 Year of work experience in related roles
• Degree (superior or technical) in Executive or Administrative Assistant (preferred).

Skills:

• Strong communication skills (both written and spoken)
• Excellence in time and priorities management.
• Problem solving mindset, being dynamic and proactive in proposing solutions
• Analytical skills with focus on details
• Ability to work in a collaborative environment, in a team/cross-functional environment.
• Promote culture
• Knowledge of compliance standards related to the pharma industry is a plus.
• Veeva CRM knowledge (preferred)
• SAP knowledge (preferred)