Business Support Assistant

We are currently recruiting for an excellent temporary opportunity with a well-established public sector organisation based in Stevenage for a Business Support Administrator.

This assignment is will last a minimum of 3 months, with the potential for extension.

Working Hours

Monday to Friday, 9:00am - 5:00pm

This position will initially be fully office-based during the training period. Following successful completion of training, hybrid working may be available, with the opportunity to work from home 1-2 days per week.

The Role

Working within the Environment and Leisure Department, specifically supporting the Allotments Team, you will provide comprehensive administrative support to the management team responsible for overseeing approximately 1,400 allotment plots across the Stevenage area.

Key Responsibilities

• Provide administrative and technical support to the allotment management team.
• Handle general correspondence, complaints, and Freedom of Information requests relating to allotment services.
• Coordinate reports and requests for maintenance works, assisting with the procurement of services in accordance with organisational policies and financial procedures.
• Assist in scheduling and coordinating ad-hoc maintenance and repair works to ensure operational efficiency.
• Liaise effectively with colleagues, allotment associations, site representatives, and plot holders to maintain clear communication and service delivery.
• Coordinate plot inspection schedules and issue relevant notices, including Notices to Cultivate and Notices to Quit where necessary.
• Maintain and manage allotment waiting lists accurately and efficiently.
• Coordinate the allocation and letting of allotment plots and process applications for related services.
• Manage the receipt, reconciliation, and processing of income associated with allotment services.
• Attend allotment association and stakeholder meetings as required.
• Support public consultation exercises, including preparing and distributing correspondence and questionnaires, and collating and analysing responses.
• Undertake additional ad-hoc administrative duties as required.

Candidate Requirements

The successful candidate will demonstrate:

• Excellent administrative, organisational, and time management skills.
• Strong written and verbal communication abilities.
• A good level of IT literacy, with the ability to learn new systems quickly and efficiently.
• A professional, approachable, and friendly manner.
• The ability to work effectively both independently and as part of a team.
• Strong attention to detail and the ability to manage multiple tasks simultaneously.

Benefits

• Free on-site parking
• Weekly pay
• 28 days holiday entitlement
• Access to employee reward and discount schemes, including retail discounts

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.