Business Quality Manager

A well-established private bank is seeking a Business Standards and Quality Manager to join its Compliance / Training and Competence (TandC) function. This is an excellent opportunity for a Paraplanner or suitability reviewer looking to transition into a broader compliance-focused role, with clear progression into a TandC Supervisory position over time. The Role You will play a key role in ensuring high standards of advice and documentation across the business through detailed client file reviews. Working closely with advisers and TandC Supervisors, you will provide valuable feedback, identify trends, and contribute to training and coaching strategies. Key responsibilities include: Conducting client file reviews to assess advice suitability and documentation quality Delivering constructive feedback to advisers and identifying performance trends Supporting TandC Supervisors with oversight and coaching initiatives Maintaining and enhancing TandC processes and supervisory documentation Assisting with projects and technical support alongside senior stakeholders Ensuring adherence to regulatory standards and internal compliance frameworks About You Experience in paraplanning, file review, or advice suitability assessment Understanding of the Training and Competence (TandC) framework (desirable) Knowledge of COBS, ICOBS and/or MCOB Strong analytical skills with the ability to assess complex cases Excellent communication skills, both written and verbal Highly organised with ..... full job details .....