Billing and Data Administrator

Must be confident in MS ExcelMust be able to get to Stamford Hill North London£30,000 - £35,000 DOE Billing Administrator Location: Stamford Hill Hours: Fully office-based role Monday - Thursday: 9:30am - 6:00pm Friday: Early finish (in winter months)Are you good with data and MS Excel? If you answered yes, we want to hear from you! Box Recruitment Solutions are exclusively recruiting for a growing telecoms business in Stamford Hill. Reporting directly to the Billing Manager, this is an excellent opportunity for a proactive and detail-oriented administrator with strong data handling and customer service skills to join a busy and supportive finance and operations team. The successful candidate will be responsible for carrying out billing administration for both B2B and B2C customers across telecoms services including landline, broadband, leased lines and mobile services. Key ResponsibilitiesBilling and Data AdministrationMonthly billing administration for B2B and B2C customersDealing with customer billing queries over the phone and resolvingAdd and organise data within the billing systemMonitor and report billing data using internal systemsReconcile and validate discrepancies across platforms including Zoho, Salesstar, My Accounts and AbillityImport, match and verify data from multiple sourcesCustomer CommunicationsGenerate and send end-of-contract letters to customersHandle customer and internal queries via email and telephone professionallyProduce and dispatch billing and ..... full job details .....