Billing and Data Administrator

£30,000 - £35,000 DOE Billing Administrator Location: Stamford Hill Hours: Fully office-based role Monday - Thursday: 9:30am - 6:00pm Friday: Early finish (in winter months) Are you good with data and MS Excel? If you answered yes, we want to hear from you! Box Recruitment Solutions are exclusively recruiting for a growing telecoms business in Stamford Hill. Reporting directly to the Billing Manager, this is an excellent opportunity for a proactive and detail-oriented administrator with strong data handling and customer service skills to join a busy and supportive finance and operations team. The successful candidate will be responsible for carrying out billing administration for both B2B and B2C customers across telecoms services including landline, broadband, leased lines and mobile services. Key Responsibilities Billing and Data Administration Monthly billing administration for B2B and B2C customers Dealing with customer billing queries over the phone and resolving Add and organise data within the billing system Monitor and report billing data using internal systems Reconcile and validate discrepancies across platforms including Zoho, Salesstar, My Accounts and Abillity Import, match and verify data from multiple sources Customer Communications Generate and send end-of-contract letters to customers Handle customer and internal queries via email and telephone professionally Produce and dispatch billing and account-related correspondence Systems and Reporting Work with ..... full job details .....