Billing Analyst - HYBRID WORKING

Billing AnalystJob SummaryWe are seeking a detail-oriented Telecoms / IT Billing Specialist / Administrator to join our team. You will be responsible for managing the end-to-end billing process-importing data, resolving rejected records, entering new records, and ensuring invoices are accurate and delivered on time.This role requires strong analytical, communication, and problem-solving skills, alongside experience with billing systems and telecoms technologies. You will also play a key role in supporting customers by resolving billing queries effectively.Key ResponsibilitiesBilling Operations: Manage the full billing cycle, including invoice generation, validation, and distribution.Query Resolution: Address customer billing inquiries via phone, email, and other channels, ensuring prompt and accurate resolution.Data Management: Enter and maintain accurate billing records within the aBILLity Billing Platform.Skills and QualificationsExcel Proficiency: Advanced Excel knowledge, including Pivot Tables and VLOOKUPs.Technical Skills: Proficiency in billing software/systems; understanding of telecoms infrastructure and services.Analytical Skills: Ability to analyse data, identify discrepancies, and resolve billing issues.Communication: Excellent verbal and written communication skills for liaising with customers and colleagues.Problem-Solving: Strong ability to investigate and resolve complex billing queries.Administrative Skills: Proven experience in administrative tasks related ..... full job details .....