Benefits Assessment Officer

BBS Recruitment is an independent recruitment agency for transport and logistics sector, supplying to a variety of clients across UK. We are seeking an experienced Benefits Assessment Officer to support the delivery of the DWP Crisis Resilience Fund for our client based in Waltham Forest. The successful candidate will have substantial experience in assessing and processing Housing Benefit and Council Tax Support claims, including discretionary awards, and will be responsible for making accurate, timely, and well-informed decisions. The Benefits Assessment Officer will play a key role in supporting vulnerable residents, managing service demand, and ensuring that applications and awards are processed in accordance with relevant legislation, policies, procedures, and the objectives of the Fund. Key Responsibilities Assess and process a range of Housing Benefit and Council Tax Support claims, ensuring decisions are accurate and compliant with relevant legislation and guidance. Assess applications for discretionary awards and financial support, considering individual circumstances and eligibility criteria. Make timely and well-reasoned decisions on benefit and support applications. Review evidence and supporting documentation to verify eligibility and entitlement. Identify and support vulnerable residents, providing appropriate advice and guidance where required. Manage a varied caseload effectively, prioritising work in line with service requirements and demand. Respond to ..... full job details .....