Adecco are looking for SIX dedicated and detail-oriented Benefits and Local Taxation Assessor to join our clients Council Tax and Benefits team. This is your chance to play a vital role in supporting Newham residents by ensuring fair and timely administration of Council Tax and Housing Benefits.Benefits and Local Taxation AssessorsPublic Sector - Local Authority Full Time - Monday to Friday, 36 hours per weekTemporary Role - 5 months (possible extension) 20.74 per hour PAYE / 26.92 per hour UmbrellaIT equipment providedHybrid Working - based in East Ham on Tuesdays and Fridays, remainder is remote ASAP startKey ResponsibilitiesAssess and process Housing Benefit and Council Tax Reduction claims accurately and efficiently.Determine Council Tax liability, manage billing, collection, and enforcement.Handle complex and sensitive enquiries, including home visits and support for vulnerable residents.Reconsider decisions and respond to appeals in line with legislation and policy.Identify and report fraud, and distinguish between non-payment and genuine hardship.Support continuous improvement by contributing to service reviews, policy updates, and system enhancements.Use digital tools and IT systems to manage cases, track performance, and communicate effectively.Mentor and support colleagues, especially at SO2 level, including training and quality assurance.Respond to complaints and assist in preparing responses to MPs, Members, and Ombudsman enquiries.Participate in outreach ..... full job details .....