Benefits and Housing Needs Officer Hackney, London Temporary Full Time Hybrid/Remote We are seeking a dedicated and skilled Benefits and Housing Needs Officer to join our team in Hackney on a full-time temporary ongoing basis. The postholder will be a part of a team working on the Housing Benefits Accuracy Initiative, and will be processing all types of Housing Benefit and Council Tax Reduction claims. This role offers hybrid/ remote working. RequirementsPrevious experience working in a similar role, as a Housing Needs Officer, Housing Benefits Assessor, or similarPrevious experience of processing all types of Housing Benefit/ Council Tax Reduction claimsPrevious experience using Capita Academy Benefits systemKnowledge of housing legislation, policies, and procedureUnderstanding of legislature surrounding Housing BenefitExcellent communication skills, both verbal and writtenGood organizational skills, with the ability to prioritize tasks, manage workload efficiently, and meet deadlines Role Expectations Process accurate and timely payment of Housing Benefits and Council Tax Reduction to all those in the borough that are entitled to financial support to pay their rent and Council Tax in line with legislationPrevent homelessness by providing housing advice to members of the publicAssessment of homelessness applications and reviews ensuring temporary accommodation is provided where appropriateLiaise with external partners, including local authorities, housing associations, ..... full job details .....