Associate Research Consultant

For more information on this role and to apply please click hereCoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the SandP 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.

We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.

Role descriptionAs an Associate Research Consultant, you are responsible for identifying, validating and documenting the key element to CoStar’s success: Our data. Through building relationships with industry stakeholders, you will capture market-critical information that enables our clients to make informed high impact business decisions. Additionally, you will be responsible for ensuring clients maximise CoStar Group’s marketing and information products – from helping brokers and owners increase the exposure of their listings on LoopNet, to training new clients to run effective searches in CoStar. Through these interactions, you will curate their listings, ensuring they are getting the most visibility on our platform. Paramount to an Associate Research Consultant''s success will be delivering exceptional customer support and ensuring we maintain and procure high-quality data.

ResponsibilitiesContribute to the growth of an accurate and complete database of commercial real estate inventoryConduct daily inbound and outbound phone calls with brokers, developers, investors, and other real estate professionals to obtain real-time property and transaction dataInvestigate new space listings, recent sale and lease transactions, building ownership and construction in a marketMonitor client usage and engage clients to use CoStar products in new and effective waysBuild and maintain mutually beneficial relationships with clientsAct as a first point of contact for new clients and support early adoption of the productProvide on-going training and support to clients to increase product use and knowledgePartner with our clients to help them position and market their properties on the CoStar platform for the market/audiencePartner closely with CoStar sales organization to effectively on-board and resolve client inquiriesProvide exceptional service to all clients with a heavy emphasis on personal attentionQualificationsBachelors’ degree or equivalent experienceExperience in a customer service environment, ideally within a corporate context

Excellent communication skills, ability to deal with people at all levels of seniority.Demonstrate a strong interest in the commercial real estate industry.Experience and demonstrated proficiency with Excel that includes the ability to manipulate data, filter and develop basic formulasNatural curiosity, persistence, and ability to conduct thorough investigative researchProven success performing to metrics or key performance indicators (KPIs)Training takes place in the US, all candidates will need to ensure they are eligible to travel to the US in line with our training dates.

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