Assistant Shop Manager

Job Title: Assistant Shop Manager Salary: £17,316 - £23,088 per annum (pro-rata of full time equivalent £28,860) Team: Twickenham Hours: Part Time, 22.5 - 30 per week Contract Type: Permanent Location: Twickenham Shop, 4BW TW1 About the role Your key purpose will be to support the successful day to day running of our brand new Twickenham shop, making this an exciting opportunity to be part of a new role from the very beginning. Working alongside the Shop Manager, you will help maximise sales, deliver excellent customer service, and lead and support a team of volunteers to create a welcoming and engaging shopping experience. You will play an important role in processing and merchandising donations, promoting Gift Aid, maintaining high shop standards, and ensuring the shop operates efficiently and in line with relevant policies and procedures. About you This role requires experience of supporting the management of a retail environment, including knowledge of customer service, cash handling, stock management, and health and safety practices. You will be organised, proactive, and confident working in a busy setting, with the ability to motivate and support volunteers, prioritise competing demands, and build positive relationships with customers and colleagues. Strong communication, IT, and organisational skills are essential, along with a flexible approach and a willingness to work weekends as part of a rota. Please see the attached job description for more information about ..... full job details .....