Assistant Manager

Social network you want to login/join with:Grind is a hospitality company based in London. Since opening Shoreditch Grind in 2011, the brand has expanded across London with restaurants and café-bars, serving coffee, food, and cocktails with a vibrant soundtrack.We are seeking passionate individuals for the role of Assistant Manager to join our team. The role involves running your site efficiently, supporting the senior management team to meet targets, and helping to develop your career in hospitality. Our General Manager will support your professional growth, whatever your career goals.To qualify, you should demonstrate confidence in leading the Front of House team, drive service and sales, and be energetic and passionate on site. A minimum of 1-2 years of restaurant management experience, supporting a busy team, and a proactive attitude are required.Role Responsibilities:Assist management in daily operations of the coffee shopOpen and close the site in the absence of senior managementUnderstand and implement GRIND Steps of ServiceProvide exemplary service according to proceduresLead a busy Front of House team effectivelyCreate daily brief sheets for the teamDeliver and develop Front of House training programsSupport recruitment and onboarding of new staffMotivate staff and maintain a positive attitudeParticipate in team and management meetingsAdhere to house rules at all timesMaintain a smart and professional appearance, representing the company positivelySkills Required:Strong managerial and leadership skillsExcellent communication skills for effective dialogue with colleagues and customersAbility to work under pressure and use initiativeProblem-solving skills and escalation of complaints when necessaryTeam-player with a commitment to excellence and leading by exampleStrong time-management and prioritization skillsPerks and Benefits:Crew Card Membership - 50% off all Food and Beverage at Grind locationsRetail discounts on Grind at Home productsUp to £300 referral bonusInvitation to social eventsAccess to Wellness SchemeIf you''re interested, please submit your CV with your application.Only candidates with the right to work in the UK or holding a valid UK work permit/visa will be considered.Grind is an equal opportunity employer, committed to diversity and inclusion.We look forward to hearing from ..... full job details .....