Assistant Employee Relations Advisor (FTC)

Your new company Haysare delighted to be working with our client, one of the UK''s biggest FacilitiesManagement and professional services company, looking after a large, diverse,blue-chip customer base, from banks and retailers, to hospitals, schools andgovernment offices. Our client has nearly 100,000 members of staff across overa 100 office locations and thousands of customers and services offered acrossthe country.Your new role Manage your own caseload of employee relations matters from initial receipt through to conclusion. Provide advice and guidance on HR policies, procedures and best practice. Deliver employee relations support to managers via the ER advice line. Utilise technology and case management systems to provide a high-quality remote service. Support the triage of employee relations cases received from across the business. Build relationships with a wide range of stakeholders across both public and private sector contracts. What you''ll need to succeed Knowledge of low/mid risk Employee Relations is crucial (such as Absence Management) CIPD qualified or eager to undertake CIPD studies with company support. Good IT skills, including Microsoft Word, Excel and PowerPoint. An understanding of HR systems would be advantageous. A keen interest in Employment Law and HR best practice. Strong appreciation of confidentiality and the handling of sensitive information. Comfortable working over the phone and taking calls What you''ll get in return You''ll get an ..... full job details .....