Assessment and Support Specialist

Assessment and Support OfficerPay: £16.63 PAYE per hourJob Type: Temporary (until end of August 2026, with possible extension)Location: Beeston (office-based)The RoleThe Assessment and Support team acts as the front door for referrals, received via a portal from residents, colleagues, and third parties. You will play a key role in supporting the team to assess risk and need, ensuring customers receive the right support at the right time from appropriate services.Working within the wider team, you will support case management, coordinate activity across multiple agencies, and help deliver a high-quality, customer-focused service.Day-to-Day ResponsibilitiesSupport colleagues in managing cases, including completing referrals to statutory agenciesOrganise and attend multi-agency meetings, taking accurate and detailed notesCollaborate with internal and external professionals involved in caseworkMaintain accurate and up-to-date records, ensuring information is stored, shared, and acted on appropriatelyLiaise with external agencies to promote effective partnership working, risk mitigation, and positive outcomes for customersComplete, or support colleagues in completing, ongoing risk assessments, including specialist tools such as the DASH RIC checklistTake a holistic approach to casework, covering areas such as safeguarding, poverty, benefits, unmet social needs, domestic abuse, and mental healthBuild and maintain positive working relationships across teams and the wider ..... full job details .....