ASB Case Officer

We are working with a local authority to appoint an experienced Anti-Social Behaviour (ASB) Officer to manage and resolve complex ASB cases across council housing stock. This is a key front-line role supporting safer communities, tackling persistent nuisance, and enforcing tenancy conditions using a full range of ASB tools and legal powers. This role would suit a Housing or ASB Officer with strong knowledge of the ASB, Crime and Policing Act 2014, and experience managing challenging cases. The successful candidate must be confident working independently, liaising with residents and partners, and preparing legal documentation where necessary. The position is hybrid, with flexible working available and a requirement to be visible on patch and attend meetings, some of which may take place outside standard hours.The Role Manage a caseload of ASB reports, conducting investigations and developing tailored action plans Work closely with residents, internal colleagues and external partners including police, mental health services and community safety teams Prepare legal documents including witness statements, court bundles, and chronologies Take enforcement action where appropriate, including injunctions, possession proceedings and evictions Deliver proactive estate-based projects to deter and prevent ASB Maintain accurate case records and respond to Member enquiries, corporate complaints, and Ombudsman queries Provide regular updates and support to complainants and victims, ..... full job details .....