Area Director

AREA DIRECTOR Rendall and Rittner • Competitive • Hybrid - London (Vauxhall) ROLE OVERVIEW You will lead and inspire a high-performing team of around 20 people, with Property Team Managers as your direct reports. You''ll set clear standards, create a culture of accountability and care, and ensure your team has the tools, coaching, and confidence to deliver outstanding service across a varied residential portfolio. You''ll be an adept stakeholder manager, comfortable working with a wide range of clients and partners, including developer landlords, RTMs and RMCs. With excellent people skills you will bring a proactive, solutions-focused approach, guiding your teams through operational challenges and continuous improvement to achieve exceptional outcomes for residents and clients. ROLE EXPECTATIONS You will spend most days steering the performance of your area-meeting with Property Team Managers, support teams and clients, reviewing service delivery and resolving escalations. You''ll build strong relationships with client boards, ensure compliance and operational excellence, and coach your team to raise standards, streamline processes, and deliver consistently great resident experiences. WHAT SUCCESS LOOKS LIKE Property Team Managers are confident, supported, and accountable, with clear goals and measurable performance improvements across their teams. Clients, including RTMs and RMCs, rate service highly, with strong retention and positive feedback on responsiveness and ..... full job details .....