Applications Support Specialist

Applications Support SpecialistNottingham, CliftonBe the expert behind our critical systemsAre you an Application Support Analyst or Experienced System User in your department looking to take ownership of systems?Join our Technology Services team and play a vital role in managing, supporting and improving our suite of on-premises and hosted applications. You''ll ensure systems are secure, integrated and optimised, helping colleagues deliver essential frontline services.This role combines hands-on support, technical leadership, and project delivery, giving you variety and real impact.What you''ll be doingAs an Applications Specialist, you''ll:Support the day-to-day operation, configuration and optimisation of applications, databases and serversProvide 3rd line support, resolving complex issues and ensuring systems run efficientlyTake ownership as the technical lead on new application implementations and system upgradesEnsure applications are secure, integrated, and running on up-to-date platformsWork closely with third-party suppliers to develop systems, deliver fixes, and coordinate upgradesCoordinate and support User Acceptance Testing (UAT), including developing test plansSupport system users and the wider Technology Services team on core applicationsLog, manage and resolve incidents and service requests using IT service management / call logging toolsWhat you''ll bringWe''re looking for a technically capable, customer-focused Applications Specialist who can take ownership ..... full job details .....