Application Support

Application Support Specialist - C# / SQL - Tier 1 Bank - 6 months - Hybrid Role - Application Support SpecialistRate - 416 per dayDuration - 6 months with very likely extensionLocation - Hybrid / Canary Wharf - 3 days per week in a Canary Wharf officeTech StackT/SQLC# .NETOracleRoleApplication support responsibilities for development teams in production environments to cover all aspects such as communication with Data Centre/Help Desk staff, analysing/finding failure to reach a root cause, resolving issues by liaising with development teams, liaising with internal and external supports teams and providing explanations to our Business Clients.TasksTroubleshooting Applications in the event of failure and implementing solutions (Code fix, SQL scripting etc), including checking Windows Servers, Databases (SQL Server or Oracle) and any other relevant environments where the Application is running. In some cases, this will involve liaising with other application support team staff across London and New York.Liaising with the relevant support teams (such as Technical Support, Network, Infrastructure, DBA) when users experience Application issues.Communicating with primary support Helpdesk staff in London and New York to give the team necessary advice and suggestions.Working with the team members and the wider development team to establish best practices to support Applications.Working with the wider Development team and other support teams to analyse and establish appropriate ..... full job details .....