Application Support Consultant

About The Role FDM is a global business and technology consultancy seeking an Application Support (Equity Derivatives) to work for our client within the Financial Services sector. This is initially a 12 month contract with the potential to extend and will be a Fully Office based role that will be based in London. Our client is looking for smart, proactive individuals who can demonstrate strong communication skills and a practical, problem-solving mindset. This is a hands on application support role within the Equity Derivatives business, offering exposure to trading systems and critical institutional workflows. Responsibilities: Provide functional and technical support for applications used by the Equity Derivatives business Monitor and maintain the health of critical systems, performing regular checks and proactive issue identification Manage and respond to production incidents, including escalation, root cause analysis, and resolution Handle change requests from development and infrastructure teams, including system and configuration updates Configure and maintain monitoring tools, and respond to system alerts in a timely manner Maintain clear and up-to-date documentation covering operational procedures and system configurations Support Business Continuity Planning activities, including participation in drills and testing Assist with IT security processes and audit requirements Contribute to or lead projects relating to: New system implementations Application upgrades ..... full job details .....