Application Support Engineer - Edinburgh/Glasgow - 28K, Bonus

Application Support Engineer (SQL) - Edinburgh or Glasgow Hybrid - 28K + BonusSQL skills required Hybrid working Rotational shifts Growing SaaS companyLorien''s client, a fast-growing global SaaS provider with a strong reputation in their domain, is looking to hire an Application Support Engineer to join their expanding support function. Based out of either their Edinburgh or Glasgow office (whichever''s best for you), this is a fantastic opportunity to join a tech-driven business with exciting projects, a collaborative culture, and a clear path for progression.What''s in it for you?Competitive salary ( 26K- 28K) + BonusHybrid working model (office/home split based on shift)Private healthcare, flexible working, recognition rewardsCareer development and upskilling opportunitiesFriendly, supportive team environmentShift Pattern (rotational):Morning (6am-2:30pm) - Work from homeMid (8am-4:30pm) - Office-based Tuesdays and Thursdays (Edinburgh or Glasgow), WFH rest of the weekLate (2:30pm-10pm) - Work from homeKey Responsibilities:Provide hands-on application support across core platformsManage and escalate support tickets appropriatelyCollaborate with DevOps, Infrastructure, and other teamsMonitor remote client servers for stabilityManage user accounts and support portal accessContribute to deployments, change/config projects, and process improvementsWhat You''ll Bring To The Table:Proven experience in Application Support or 1st /2nd Line SupportStrong hands-on SQL skills ..... full job details .....