Desktop Support Engineer

Job title: IT Support/Field Support Engineer Location: Glasgow, G2 6AY, UK or Perth PH13AQ, UK Mode: Contract - Inside IR35 Job Description: Summary or requirements Minimum of 4+ Years Experience Ability to travel to remote locations You will be required to provide Deskside/OSS/FSO technical support to Desktop PCs, Laptops, Tablets, Smart Phones, Desk telephony, AV equipment, Comms room devices/activities, desk cabling, Software installation and troubleshooting and any other related technology. Skills Required Strong Windows 10 andamp; 11 OS Build and Support Extremely strong communication skills, both written and spoken Well versed in providing a very high level of customer service to both users, customers and colleagues. Meet all Service Levels specified and be able to support and meet the requirements specified in the relevant Job Profile and/or their Contingent Person''s Assignment. Capable of troubleshooting issues with an end-user device, including all hardware, operating system, driver, or client application challenges. Capable of deploying or redeploying required OS images and builds (as well as, future images/builds) on compatible Legacy hardware (Example: Win10, Win7, etc.). Capable of virtual desktop activities, such as capacity planning, monitoring, provisioning, image maintenance, persistent and nonpersistent multisession tuning and management, cost optimization, incident management coordination with business owners. Capable of ..... full job details .....