Application Support Analyst

Application Support Analyst - Taunton (Hybrid) - Salary- 30- 40k + benefits inc bonus We''re looking for a technically skilled, Application Support Analyst, working across the clients VisualFiles practise management system, to join a growing IT team in a well-established professional services environment. This is a varied and hands-on role, blending business systems development with day-to-day IT support, and offering the chance to make a real impact on how the organisation works. Benefits for the Visualfiles Support Analyst:25 days holiday plus bank holiday rising over timeEnhanced pensionBonus schemeCycle to work schemeEye test and flu jabsDeath in serviceSickness benefit allowanceDiscount schemeBupa health scheme The role of the Visualfiles Support Analyst:Supporting their Visualfiles system, developing, maintaining, and optimising workflows and automation within.Creating and managing reports and dashboards using tools such as Power BI, SQL, and Excel.Providing day-to-day IT support across hardware, software, and applications.Managing integrations with third-party tools and platforms.Working closely with colleagues to identify opportunities for process improvement and implement solutions. What we''re looking for:Hands-on experience in supporting and developing Visualfiles.Experience within professional servicesExperience with Power BI and Excel for reporting and analysis.Confident diagnosing and resolving system or integration issues.Excellent communication skills, able ..... full job details .....