Application Support Analyst - Citi

Join to apply for the

Application Support Analyst - Citi

role at

Jobs via eFinancialCareers5 hours ago Be among the first 25 applicantsJoin to apply for the

Application Support Analyst - Citi

role at

Jobs via eFinancialCareersGet AI-powered advice on this job and more exclusive features.The Role:

This Apps Support Analyst will support daily production batches. This requires research and identification from failed batches to resolutions at the quickest time. This is a business sensitive position that requires attention to detail and quick turnaround. Liaise between various support team across multiple vendors to provide seamless customer experience.The Role:

This Apps Support Analyst will support daily production batches. This requires research and identification from failed batches to resolutions at the quickest time. This is a business sensitive position that requires attention to detail and quick turnaround. Liaise between various support team across multiple vendors to provide seamless customer experience.

This reports to the application support manager lead locally and globally. Also, the responsibility is for all the job functionalities and ensure that the support teams are addressing the production issues and intimating the finance customers for any ongoing issues.

Responsibilities:

Perform analysis of existing application protocols and software tools and actively engage with the various support teams for the smooth functioning of Citi''s business.Should have prior experience and should be able to debug any Database queries written in oracle/SQL/Mongodb , ETL tool and Linux scripts.Provide application support oversight in resolving and troubleshooting problems.Provide and support recommendations for improved procedures and policies.Work with various vendors and ensure that issue resolution is as per Citi''s standards and there is timely notification to the customers for the ongoing production issues.Ensure that there is a seamless communication channel between the support and the development team for ensuring the production issues are fixed in timely manner.Assist and support in achieving departmental goals and objectives.Provide advanced application support to effectively utilize the system infrastructure and resources.Provide direct assistance to users in using and interpreting software tools and products.Interact with software vendors to provide best solutions to business problems.Ensure compliance of all security measures in application development processes.

Skills and Qualifications:

Experience in handling production support activities, identifying and resolving technical issues.Experience with handling ETL jobs in Sybase/ Oracle with sound expertise in UNIX to identify issues at data level and trace file transfers from one system to another.Should have good expertise in database level analysis to trace issues to closure. Also, should have extensive experience in writing complex and efficient SQL DML statements.Should be aware of various scheduling tool.Managing ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date.Delivering regular and customized training to teams within the businessStrong design and execution bend of mind to help resolve complex technical issues.Ticketing tools like ServiceNowScheduling tools like AutoSys.Thorough understanding of ETL and relational database methodologies.Software engineering best practicesPassion for technology and self- starterStrong writing, communication, time-management, decision-making, and basic task organization skillsAbility to prioritize and manage schedules under tight, SLA''s.

Development Value:

Excellent opportunity to get involved in cutting across global functions, related analytics, reporting methodologies for a large global bankOpportunity to learn/ add domain skill in the area of finance and primary market trading and accountingOpportunity to directly work with a highly motivated team

Education:

Bachelor''s/University degree or equivalent experience

What we''ll provide you

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

27 days annual leave (plus bank holidays)A discretional annual performance related bonusPrivate Medical Care and Life InsuranceEmployee Assistance ProgramPension PlanPaid Parental LeaveSpecial discounts for employees, family, and friendsAccess to an array of learning and development resources

Visit ourGlobal Benefitspage to learn more.

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.

Job Family Group:

Technology

Job Family:

Applications Support

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

View Citi''s EEO Policy Statement and the Know Your Rights poster.

Seniority level

Seniority level Entry levelEmployment type

Employment type Full-timeJob function

Job function Information TechnologyReferrals increase your chances of interviewing at Jobs via eFinancialCareers by 2xGet notified about new Application Support Analyst jobs in

Belfast, Northern Ireland, United Kingdom .Belfast, Northern Ireland, United Kingdom 6 days agoBelfast, Northern Ireland, United Kingdom 2 days agoBelfast, Northern Ireland, United Kingdom 1 week agoApplications Support Senior Analyst - AVP

Belfast, Northern Ireland, United Kingdom 31 minutes agoBelfast, Northern Ireland, United Kingdom 2 weeks agoApplications Support Senior Analyst - AVP (Belfast)

Belfast, Northern Ireland, United Kingdom 3 weeks agoCraigavon, Northern Ireland, United Kingdom 1 week agoSenior Applications Support Analyst - AVP

Belfast, Northern Ireland, United Kingdom 1 week agoSenior Application Support Analyst - Citi

Belfast, Northern Ireland, United Kingdom 17 hours agoSenior Application Support Analyst - Citi

Belfast, Northern Ireland, United Kingdom 1 day agoApplications Support Lead Analyst (Automation)

Belfast, Northern Ireland, United Kingdom 19 hours agoBelfast, Northern Ireland, United Kingdom 4 weeks agoApplication Support Senior Analyst – Commodities Markets - VP

Belfast, Northern Ireland, United Kingdom 1 day agoIT Engineer £35,000 - £45,000 Full-Time jobs in Belfast

Belfast, Northern Ireland, United Kingdom 3 weeks agoBelfast, Northern Ireland, United Kingdom 1 week agoHillsborough, Northern Ireland, United Kingdom 2 months agoCraigavon, Northern Ireland, United Kingdom 2 weeks agoCustomer Reliability Engineer (H/F) - AIRBUS OPERATIONS SAS

Belfast, Northern Ireland, United Kingdom 5 days agoMSD Electronics/Software Development Placement

Newtownabbey, Northern Ireland, United Kingdom 4 weeks agoBelfast, Northern Ireland, United Kingdom 5 days agoBelfast, Northern Ireland, United Kingdom 4 months agoAntrim, Northern Ireland, United Kingdom 1 week agoEDI (Electronic Data Interchange) Mapping Developer

Newtownabbey, Northern Ireland, United Kingdom 1 week agoBelfast, Northern Ireland, United Kingdom 3 months agoNewtownabbey, Northern Ireland, United Kingdom 6 days agoLisburn, Northern Ireland, United Kingdom 1 week agoBelfast, Northern Ireland, United Kingdom 2 days agoLisburn, Northern Ireland, United Kingdom 1 week agoBelfast, Northern Ireland, United Kingdom 3 weeks agoBelfast, Northern Ireland, United Kingdom 1 year agoBelfast, Northern Ireland, United Kingdom 1 month agoGRADUATE DYNAMICS 365 FUNCTIONAL CONSULTANT / DEVELOPER

Belfast, Northern Ireland, United Kingdom 2 days agoBelfast, Northern Ireland, United Kingdom 2 months agoBelfast, Northern Ireland, United Kingdom 5 days agoAntrim, Northern Ireland, United Kingdom 3 hours agoLisburn, Northern Ireland, United Kingdom 3 weeks agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of ..... full job details .....