AOG Specialist - Air Freight

Role: AOG Specialist Location: Heathrow, London Department: Operations / Time-Critical Logistics Employment Type: Full-time Reporting to: AOG Operations Manager / Operations Director About the Role We are seeking a highly responsive and commercially minded AOG (Aircraft on Ground) Specialist to join our industry leading client. The successful candidate will be responsible for coordinating time-critical, aircraft-on-ground movements, ensuring aircraft parts, tooling and critical components are collected, transported and delivered safely and within demanding deadlines. This is a fast-paced role where minutes matter. You will act as a key point of contact for customers, airlines, MROs, freight forwarders, suppliers and transport partners, taking ownership of shipments from initial request through to final delivery. Key Responsibilities: Manage AOG and other highly time-critical transport requests from start to finish. Coordinate urgent collections and deliveries Monitor shipments continuously and provide proactive updates to customers. Identify and resolve delays, disruptions and operational issues quickly. Coordinate out-of-hours, overnight, weekend and holiday movements when required. Ensure accurate handovers between shifts and operational teams. Essential Skills: Previous experience within AOG, aviation logistics, freight forwarding, courier or time-critical transport. Strong understanding of the urgency and service expectations associated with aircraft-on-ground ..... full job details .....