Allocations Officer

Marks Consulting Partners are currently looking for an Allocations Officer to work with one of our Local Authority clients in London. What the Job Will Be Doing Managing a caseload of housing applicants, delivering an efficient and responsive allocations service Assessing applications in line with Housing Act 1985 and Housing Act 1996 (Part VI), including eligibility, banding and priority Maintaining and updating the Housing Register and transfer list, ensuring accurate and up-to-date records Shortlisting, nominating and allocating properties in line with allocations policy and within agreed timescales Supporting the choice-based lettings system, including advertising properties and advising applicants on bidding Providing clear and accurate housing advice to applicants, including explaining decisions and rights to review Working to minimise void and re-let times, contributing to effective use of housing stock Supporting placements into emergency accommodation where required and participating in duty rotas Managing complex cases, including referrals to medical officers, social care and other services Handling enquiries, complaints and Member enquiries in line with service standards Working collaboratively with internal teams and external partners to deliver effective housing solutions Maintaining compliance with housing legislation, policies and Codes of Guidance at all times What You Will Need Experience working within housing allocations, lettings or housing needs in a ..... full job details .....