Negotiable
Overview
Collaborate with global brands and agencies to revolutionize creative workflows with AI-powered content services. Our approach emphasizes AI-first experimentation and extensive expertise in first-party and third-party AI models to develop new applications, platforms, and scalable patterns that optimize the GenAI-powered Content Supply Chain. We act as a continuous product innovation engine by incorporating customer solutions into the product roadmap for accelerated product-led growth. As an AI Engagement Manager, you excel at guiding customer interactions, detailing business scenarios, aligning them with Adobe solutions, and accelerating value delivery.What You''ll Do
Customer Leadership: Lead large-scale creative and marketing operations transformations by harnessing Adobe''s Generative AI solutions to drive organizational evolution.Customer Leadership: Develop strong partnerships with essential customer partners through showcasing profound knowledge in innovative AI solutions and digital tactics tailored to the customer\''s business and goals.Customer Leadership: Proactively handle customer issues and challenges, developing mitigation strategies before they impact project success or customer happiness.Customer Leadership: Build trust, confidence, and advocacy for the project/program team.Customer Leadership: Build executive communication cadences that showcase progress and value, and maintain enthusiasm for GenAI transformation efforts within a governance framework.Product Leadership: Formulate inclusive GenAI and digital transformation strategies utilizing Adobe\''s generative AI technologies/first-party models and third-party models to address intricate business obstacles for enterprise customers.Product Leadership: Collaborate with customer executives to define use cases, build requirements and specifications for Forward Deployed Engineers and Architects, lead solution configuration and deployment, drive adoption, and ensure business value realization.Product Leadership: Lead workshops and sessions to help customers identify impactful opportunities for implementing generative AI.Product Leadership: Build scalable frameworks that integrate generative AI capabilities into customers\'' existing technology ecosystems and workflows.Product Leadership: Develop proof-of-concept implementations showcasing the transformative potential of both first-party and third-party AI offerings.Value Realization and Adoption: Partner with C-suite executives to articulate vision, establish success metrics, and secure ongoing dedication for transformation initiatives.Value Realization and Adoption: Monitor implementation progress against business goals, adjusting strategies to overcome adoption barriers and improve value realization.Value Realization and Adoption: Drive solution adoption through enablement sessions and demonstrations. Partner with Customer Success Managers and Enablement resources for comprehensive plans.Value Realization and Adoption: Up to 30% travel related to customer engagements.Customer-Centricity and Qualifications: Always prioritizing the customer and their needs and expectations; cultivate a culture of customer-centricity among the team and extended ecosystem.Qualifications: Proven track record of leading successful digital transformation initiatives for enterprise clients across multiple industries.Qualifications: Product- and human-centric approach—be the intersection among business, strategy, composition, and technology.Qualifications: Passion for AI and understanding of Adobe Creative Cloud, Express, Firefly, Firefly Services solutions, and GenStudio for Performance Marketing for content creation.Qualifications: Knowledge of Adobe Experience Cloud solutions preferred.Qualifications: Prior experience as Director of Creative Studio, Operations, or Agency is a plus.Qualifications: Experience leading projects in Agile Scrum and familiarity with project tools (e.g., SharePoint, Jira, Workfront, Miro, Confluence, AI tools).Qualifications: Ability to be adaptable and flexible as a product offering and GTM evolves.Qualifications: Outstanding communication skills with the ability to translate technical concepts into business outcomes for executive audiences.Qualifications: Strong analytical thinking with experience in quantifying the business impact of technology investments.Qualifications: Proven skill in navigating complex organizational dynamics and building consensus among diverse customers.Travel: Up to 30% travel required.Changing the world through digital experiences is what Adobe''s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences. We\''re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every ..... full job details .....
Negotiable