Aftersales Advisor

We are recruiting on behalf of our client for the position of Warranty Administrator / Service Advisor in Nottingham, Nottinghamshire. This opportunity is ideal for a skilled professional who thrives in a dynamic automotive environment, offering a competitive basic salary and substantial earning potential. Benefits for the successful Warranty Administrator / Service Advisor:Basic salary of 32,000 with an OTE of 42,00025 days annual leave plus bank holidays, increasing with serviceCompany pension scheme and life assuranceManufacturer and in-house training programmesOngoing career development opportunitiesEmployee discounts on vehicle purchases, servicing, and retail/lifestyle productsSupportive, professional working environmentDuties of the Warranty Administrator / Service Advisor:Process warranty claims accurately and in accordance with manufacturer guidelinesManage warranty submissions, monitor claim progress, and resolve discrepanciesWelcome customers and manage the entire service journey from booking to vehicle collectionKeep customers informed throughout repairs and explain completed workPrepare job cards, invoices, and supporting documentationLiaise closely with workshop technicians to ensure efficient workflowPromote service plans and additional aftersales products where appropriateMaintain high levels of customer satisfaction and compliance with dealership proceduresRequirements of the Warranty Administrator / Service Advisor:Previous experience as a Warranty ..... full job details .....