Aftersales Advisor

We are recruiting on behalf of our client for the position of Warranty Administrator / Service Advisor in Nottingham, Nottinghamshire. This opportunity is ideal for a skilled professional who thrives in a dynamic automotive environment, offering a competitive basic salary and substantial earning potential.

Benefits for the successful Warranty Administrator / Service Advisor:

• Basic salary of -32,000 with an OTE of -42,000
• 25 days annual leave plus bank holidays, increasing with service
• Company pension scheme and life assurance
• Manufacturer and in-house training programmes
• Ongoing career development opportunities
• Employee discounts on vehicle purchases, servicing, and retail/lifestyle products
• Supportive, professional working environment

Duties of the Warranty Administrator / Service Advisor:

• Process warranty claims accurately and in accordance with manufacturer guidelines
• Manage warranty submissions, monitor claim progress, and resolve discrepancies
• Welcome customers and manage the entire service journey from booking to vehicle collection
• Keep customers informed throughout repairs and explain completed work
• Prepare job cards, invoices, and supporting documentation
• Liaise closely with workshop technicians to ensure efficient workflow
• Promote service plans and additional aftersales products where appropriate
• Maintain high levels of customer satisfaction and compliance with dealership procedures

Requirements of the Warranty Administrator / Service Advisor:

• Previous experience as a Warranty Administrator, Service Advisor, or similar automotive aftersales role
• Knowledge of manufacturer warranty processes is highly desirable
• Strong organisational and administrative skills with attention to detail
• Confident IT skills; Kerridge experience advantageous but not essential
• Excellent communication and customer service skills
• Ability to manage multiple tasks within a busy dealership environment
• Positive, proactive team player

Contact Billy Peasgood, Automotive Recruitment Specialist at Perfect Placement covering Nottingham and Nottinghamshire, today to discover more about this fantastic-Warranty Administrator / Service Advisor opportunity.

At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,700 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Warranty Administrator / Service Advisor Jobs.

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