After-Sales Customer Advisor

A national business based within Tamworth ( car needed as on the outskirts) are seeking to recruit an experienced customer advisor expert with senior administrative skills to work in a well established team. The role is varied and fast paced and requires candidates to demonstrate high levels of accuracy coupled with strong organisational skills Role:- To ensure you provide a high level of ongoing internal support/ communication to all allocated sectors Key focus on customer service and proactively managing all aspects of administration and reporting Manage customer satisfaction and risk to business by handling complaints / discrepancies, non-conformance and error reporting Authorise process for returns/ credits Maintaining and developing relationships with customers Project based activities To be a success we are looking for following:- An energetic and enthusiastic candidate who prides themselves on professional customer service, strong attention to detail ,able to work under pressure at times in a dynamic and demanding environment. IT literate , methodical approach to work able to work in a team and on your own initiative, Free Parking with excellent office facilites In addition to the basic of 27,930 you will also be able to earn 4.2k in bonus. ..... full job details .....