Customer Service - After Sales Team

A national business based within Tamworth ( car needed as on the outskirts) are seeking to recruit an experienced customer advisor an expert with senior administrative skills to work in a well established team.
The role is varied and fast paced and requires candidates to demonstrate high levels of accuracy coupled with strong organisational skills-

Role:-To ensure you provide a high level of ongoing internal support/ communication to all allocated customers,focus on customer service and proactively managing all aspects of administration & reporting, -customer satisfaction & risk to business by handling complaints / discrepancies, non-conformance & error reporting
Authorise process for returns/ credits , Maintaining and developing relationships with customers, Project based activities-

To be a success we are looking for following:An energetic and enthusiastic candidate who prides themselves on professional customer service, strong attention to detail ,able to work under pressure at times in a dynamic and demanding environment.-IT literate , methodical approach to work-able to work in a team and on your own initiative

This is a- full time permanent role that comes with a 4K bonus ontop of the base salary