Advice and Information Team Leader

This is a 2-year funded post with specific responsibility to improve and increase our support to those over 65 who are experiencing financial hardship In the brand-new role of team leader, you will take on the responsibility ofproviding structured line management to our existing advice service. Supporting our four skilled and experienced part-time advice workers, while also expanding the service. You will coordinate and deliver advice and information to new and existing groups including our own Older People''s Lunch Clubs. Establish new satellite provision, delivering finance workshops, and drop-in services, and providing additional delivery capacity. Ensure our Advice and Information team keep up to date with changes to legislation and support mechanisms so that they are empowered to support people in a holistic way. This will include signposting service users to the most appropriate support both internally, to other parts of our service, and to other external support. You will lead on our efforts to gain the Advice Quality Standard (AQS) to ensure our service is of the highest professional standard. You will represent ICCM on relevant panels and network groups across Greater Manchester. This ensures our service is connected to the wider support landscape and integrated with city and region-wide initiatives. You will be expected to take on a limited caseload of one-to-one appointments providing advice and information to people. Between drop-in, group sessions and one-to-one ..... full job details .....