Adventure Travel Consultant

Gecko Travel Recruitment are delighted to be working with this Specialist Tour Operator who are looking for a Travel Consultant to join their team on a permanent basis. As Travel Consultant you will be dedicated to delivering unforgettable adventure holiday experiences for both new and returning customers. We''re seeking someone with a passion for travel and/or cycling, alongside strong customer service and sales skills. No prior travel industry experience is required as full training will be provided. The role: Handling sales enquiries and customer queries via phone, email, and live chat Managing and processing bookings, including reservations for unconfirmed trips Proactively following up on sales prospects and opportunities Finalising trip arrangements with customers, partners, guides, and suppliers Processing customer balances and payments You will have: A passion for travel or adventure holidays Excellent communication skills, both written and spoken Strong IT literacy and ability to use booking/sales systems Proven background in sales and/or customer service High attention to detail with the ability to work under pressure A proactive, enthusiastic, and professional approach Previous travel industry experience (advantageous but not essential) Additional Information: Salary (phone number removed) (depending on experience) Fully office-based with some flexibility for hybrid working after induction Full training and development provided Monday to Friday, 9:00-17:30 ..... full job details .....