Adventure Travel Consultant

Gecko Travel Recruitment-are delighted to be working with this Specialist Tour Operator who are looking for a Travel Consultant to join their team on a permanent basis.

As-Travel Consultant-you will be dedicated to delivering unforgettable adventure holiday experiences for both new and returning customers. We''re seeking someone with a passion for travel and/or cycling, alongside strong customer service and sales skills. No prior travel industry experience is required as full training will be provided.

The role:

• Handling sales enquiries and customer queries via phone, email, and live chat
• Managing and processing bookings, including reservations for unconfirmed trips
• Proactively following up on sales prospects and opportunities
• Finalising trip arrangements with customers, partners, guides, and suppliers
• Processing customer balances and payments

You will have:

• A passion for travel or adventure holidays
• Excellent communication skills, both written and spoken
• Strong IT literacy and ability to use booking/sales systems
• Proven background in sales and/or customer service
• High attention to detail with the ability to work under pressure
• A proactive, enthusiastic, and professional approach
• Previous travel industry experience (advantageous but not essential)

Additional Information:

• Salary -(phone number removed) (depending on experience)
• Fully office-based with some flexibility for hybrid working after induction
• Full training and development provided
• Monday to Friday, 9:00-17:30
• Staff trips and discounts for you, close friends, and family
• Fabulous employee social events
• Great company benefits

This is a fantastic opportunity to work for a well-established Adventure Tour Operator where there is a real family feel, and where employees are supported, valued, and encouraged to grow.