Administrator / Order Processor

Order Processing / Administration Assistant Location: Marchington Pay Rate: £13.49 per hour Hours: 8:30am - 4:30pm, Monday to Friday We are looking for a reliable and detail-oriented individual to join our team in an Order Processing / Administration role. This is a great opportunity for someone with strong organisational skills who enjoys working in a fast-paced operational environment and delivering excellent customer service. Key ResponsibilitiesAccurately enter and process customer orders using the company''s order management systemReview order information to ensure completeness and product availabilityCommunicate with customers regarding order details, shipment dates, and any discrepanciesCoordinate with warehouse and logistics teams to schedule timely dispatchesMonitor order status and proactively resolve issues such as delays, backorders, or stock shortagesMaintain accurate records of orders, shipping documents, returns, and adjustmentsRespond to internal and external enquiries regarding order progress and delivery updatesEnsure all orders comply with company procedures, customer requirements, and quality standardsSkills and ExperiencePrevious experience in order processing, administration, or a similar operational role is desirableStrong attention to detail and accuracyBasic proficiency in Microsoft Excel and OutlookExcellent written and verbal communication skillsConfidence using order management systems (training will be provided)Strong organisational and ..... full job details .....