Administrator

Our client is seeking an experienced Administrator to join the team on a permanent basis. This is a fully office based position, based in Waltham Abbey - Own transport is essential due to office location.Working hours/days are Monday-Friday, 35 hours per week. 9am-4:30pm (with a 30 minute lunch) or 9am-5pm (with a 1 hour lunch) 25k salary ( 13.73 per hour).Duties will include:Support the identification and administration of debtors who are in a vulnerable situationCoordinate confidential and delicate communications received into the business through email, agents and other correspondenceHandle high priority and sensitive matters over the phone, ensuring excellent customer servicePrepare and format documents, letters and reportsExamine and capture evidence of medical and/or financial vulnerabilityUpdate the in-house system, following notifications of vulnerabilityCreate payment arrangements on the databaseConduct financial reviews and provide case status updatesEnsure compliance with company policies and proceduresCandidate requirements:Proficiency in Microsoft Office, Word, and ExcelExcellent verbal and written communication skillsAbility to work under pressure and meet deadlinesUse of a Case Management System or In-house tracking system would be an advantageExcellent organisation and attention to detailHuntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You ..... full job details .....