Administrator

We’re looking for an Administrator, to join our client’s small and supportive administration team. Whether you’re just starting your career or have some previous administration experience, this is a great opportunity for someone who enjoys a busy working environment, takes pride in delivering accurate work and has excellent communication and customer service skills.

You’ll provide essential support across the day-to-day running of the business.

Your responsibilities will include:

• Handling incoming calls and assisting with queries.
• Managing administration inbox enquiries and responding promptly and professionally.
• Maintaining the central diary system, including processing declarations and following up outstanding documentation.
• Processing daily adjustments, including assigning rates and terms where required.
• Processing new policies and renewals accurately and efficiently.
• Setting up and maintaining policy endorsements, vehicle rates and declarations.
• Issuing invoices when required.
• Ensuring policies are processed and maintained accurately and in accordance with procedures.
• Managing your workload effectively to ensure deadlines and agreed timescales are met.
• Providing excellent administrative and customer service support to brokers and internal teams.

The ideal candidate will be proactive, reliable and well organised and comfortable working in a busy environment. You’ll have excellent attention to detail and a genuine commitment to producing accurate, high-quality work.

We’re looking for:

• Previous administration experience, ideally within a busy office environment.
• Excellent attention to detail and accuracy.
• Strong organisational and time-management skills.
• The ability to prioritise and manage multiple tasks effectively.
• Confidence working independently as well as contributing to a small team.
• Excellent telephone, written and verbal communication skills.
• A strong customer service mindset.
• Good working knowledge of Microsoft Office, including Word, Excel and Outlook.
• A positive, enthusiastic and motivated approach.

If you would like to know how we will store and process your data, please read our GDPR Data Protection Statement on The Recruitment Group website.