Administrator

We are currently seeking an Administrator / Coordinator to join our Bristol based NHS repairs and maintenance team which delivers a first-class reactive, planned and preventative maintenance and repairs service in partnership with an NHS Trust. The primary purpose of this role is to provide administration, phone and email support to our maintenance team.

Rydon is a successful construction, development, maintenance, investment and management group operating throughout England. Rydon Maintenance provides first-class planned, responsive, lifecycle and cyclical maintenance/repairs services to a range of Trusts across the NHS on a unique partnering agreement basis. We combine a personal touch with outstanding technical expertise to deliver award-winning, quality facilities for local communities with a commitment from people who are passionate about what they do. 

We recognise that it’s our people who make Rydon the success it is today and we understand the importance of career development and training. We’re continuously investing in our people and this is what makes us one of the leading employers within the built environment.

Job Purpose

As Administrator you will work as part of a team to take responsibility for the administration of the daily activities of repairs and maintenance across our NHS healthcare sites. With full training provided you will do this by acting as a main link between our operational team and our client.

Based from our maintenance office in Fishponds, Bristol, this is a varied administration role which will involve monitoring incoming repair requests and uploading them into Planet FM (our repairs system). You will ensure all relevant information has been captured and recorded within the system, liaising with site based teams where appropriate to ensure all information is clear/accurate. You will also arrange for subcontractors to attend site and schedule in their works. You will also arrange purchase orders for the engineers so they are able to pick up materials that are required to complete their works.  

Our administrators liaise closely with our engineers and contractors and allocate work appropriately, storing documents, and responding to maintenance queries both over the phone and email. As administrator you will play a key part in ensuring that KPIs and SLAs across several contracts are being met whilst you will be given every opportunity to continue your personal and professional development. 

The role is offered on a permanent full time basis. Working hours are Monday to Friday 8am to 5pm.

What we can offer you;

• A competitive starting salary.
• 25 days holiday with the ability to increase up to 30 days.
• Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services.
• Company pension, life assurance and income protection
• Flexible benefits for you to choose from including Critical Illness, DenPlan and Cycle to work schemes.
• Health and wellness benefits such as free flu vaccinations, access to an Employee Assistance and Wellbeing Programme, BUPA Health & Wellbeing Plans, access to our Health and Wellbeing portal with an extensive range of advice and resources and much much more
• Full training, ongoing coaching and support

By joining Rydon, you become part of a talented, dedicated team of who are passionate about supporting the NHS and its people in their vital work and you will play an important role in ensuring a safe and comfortable environment for staff and service users.

This is an exciting and varied role with an excellent opportunity to develop and grow within our highly regarded team.

Experience Required

The successful candidate will demonstrate previous administration / coordinator experience. It would be an advantage for this experience to have been gained with a maintenance company/contractor however this is not essential. Alternatively, the role would also suit an individual with some previous administration experience in a fast paced and varied role, looking for an opportunity for personal growth and development.

If this sounds like you then, we'd strongly encourage you to apply. 

Additional Information

As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits.

Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. 

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